11baji Terms & Conditions

By accessing, browsing, or using the 11baji platform in any capacity — including as a registered account holder or as a visitor — you agree to be bound by these Terms & Conditions in their entirety. If you do not agree with any part of these Terms, you must discontinue use of the 11baji platform immediately.

These Terms constitute the entire agreement between you and 11baji with respect to your use of the platform and supersede all prior agreements, representations, or understandings. 11baji may update these Terms at any time. Continued use of the platform after any update constitutes acceptance of the revised Terms. It is your responsibility to review this page periodically.

2. Eligibility

To register and maintain an account with 11baji, you must satisfy all of the following conditions at all times:

• You are at least 21 years of age.
• You are accessing the platform voluntarily and are not subject to any self-exclusion order.
• You are not acting on behalf of any third party when depositing funds or placing bets.
• You understand that gambling involves financial risk and you are betting with funds you can afford to lose.
• You do not have a current account on 11baji that has been suspended or closed by 11baji.

11baji reserves the right to request documentary evidence of your identity, age, and source of funds at any time. Failure to provide satisfactory documentation within the timeframe requested by 11baji may result in account suspension and withholding of withdrawals pending verification.

3. Account Registration

When registering an account on 11baji, you agree to provide accurate, current, and complete information. You must keep your registered details up to date. 11baji will not be liable for any loss arising from inaccurate account information provided by you, including but not limited to failed withdrawal payments caused by incorrect mobile wallet numbers or bank account details.

11baji may verify your identity using third-party identity verification services. By registering, you consent to such checks being carried out. All personal data collected during verification is handled in accordance with the 11baji Privacy Policy.

4. Deposits and Withdrawals

All player funds deposited into a 11baji account are held separately from 11baji operational funds. Deposits made via bKash, Nagad, Rocket, or Upay are typically credited within minutes, subject to payment provider processing times. 11baji does not accept deposits from third-party payment sources — the deposit method must belong to the registered account holder.

Withdrawal requests are processed by 11baji in the order they are received. 11baji aims to process approved withdrawals within 24 to 48 hours of the request being submitted during Bangladesh Standard Time (BST, UTC+6) business hours. 11baji reserves the right to conduct additional security checks before approving any withdrawal, which may temporarily delay payment.

Minimum and maximum deposit and withdrawal limits are displayed in the 11baji cashier. These limits may be adjusted at 11baji's discretion without prior notice. Requests that fall below the minimum threshold will not be processed.

5. Bonuses and Promotions

11baji offers promotional bonuses from time to time, including but not limited to welcome bonuses, reload bonuses, free spins, and event-specific cashback offers. Each promotion is subject to its own specific terms, including wagering requirements, minimum deposit thresholds, eligible games, and expiry dates. These specific terms are published alongside each offer and form part of these Terms.

Bonuses may only be used by the account holder to whom they were issued. Transferring, selling, or exchanging bonuses between accounts is strictly prohibited. Where 11baji determines that bonus abuse has occurred — including but not limited to the creation of multiple accounts to claim the same offer, or exploiting games with low house-edge contributions to meet wagering requirements — 11baji reserves the right to void the bonus and any winnings derived from it.

6. Betting Rules and Game Conduct

All bets placed on 11baji are subject to the betting rules applicable to the relevant market or game. Sports betting odds are set by 11baji and may change before a bet is confirmed. Once a bet is accepted and confirmed with a bet reference number, the odds are locked in for that wager. 11baji is not liable for connectivity issues that prevent a bet from being placed or confirmed.

In the event of a technical error, system malfunction, or erroneous odds being published, 11baji reserves the right to void affected bets and return stakes to players' accounts. This includes situations where odds were manifestly incorrect due to human or system error. Winnings derived from manifestly erroneous odds are not payable.

For live casino games powered by Evolution Gaming and Ezugi, game outcomes are determined by the game provider's certified random number generators and live dealing procedures. 11baji is not responsible for the conduct or outcome of games provided by third-party studios, though 11baji only partners with certified, independently audited game suppliers.

7. Prohibited Conduct

The following activities are strictly prohibited on 11baji and may result in immediate account closure, forfeiture of balances, and reporting to relevant authorities where required:

• Using automated bots, scripts, or software to place bets or interact with the platform in any non-human manner.
• Collusion with other players to manipulate game outcomes or betting markets.
• Providing false identity information or impersonating another person.
• Depositing funds derived from illegal activity or using the platform for money laundering.
• Exploiting software bugs or vulnerabilities to gain an unfair advantage — any such exploitation must be reported to [email protected] immediately.
• Attempting to reverse-engineer, copy, or replicate any part of the 11baji platform.
• Engaging in any form of match-fixing, insider betting, or sports integrity violation in connection with markets offered on 11baji.

8. Responsible Gaming

11baji is committed to responsible gaming. Players who feel their gambling is becoming problematic are encouraged to use the responsible gaming tools available in their account settings, including deposit limits, session time reminders, and self-exclusion. For more information, please visit the 11baji Responsible Gaming page. The platform is strictly for players aged 21 and above.

9. Intellectual Property

All content on the 11baji platform — including but not limited to text, graphics, logos, game interfaces, software, and data compilations — is the intellectual property of 11baji or its licensed content providers. You may not reproduce, distribute, republish, display, or create derivative works from any part of the 11baji platform without express written consent from 11baji.

10. Limitation of Liability

To the fullest extent permitted under applicable law, 11baji shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the platform, including but not limited to loss of data, loss of profits, or service interruption. 11baji's total liability to any player in connection with their account shall not exceed the total net deposits made by that player in the 30 days preceding the event giving rise to the claim.

11baji makes no warranties, express or implied, that the platform will be available uninterrupted, error-free, or free of harmful components. Scheduled and unscheduled maintenance may result in temporary unavailability of the platform or specific games.

11. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with applicable law. Any dispute arising from your use of 11baji that cannot be resolved informally through the 11baji support team should be submitted in writing to [email protected]. 11baji will endeavour to respond to formal written disputes within 10 business days of receipt. Players are encouraged to attempt informal resolution before pursuing any formal process.

12. Contact Information

For any questions relating to these Terms & Conditions, please contact the 11baji support team by email at [email protected] (plain text — not a clickable link). Support is available around the clock, operating on Bangladesh Standard Time (BST, UTC+6).