11baji Frequently Asked Questions

To deposit via bKash on 11baji, log in to your account, navigate to the Deposit section, and select bKash as your payment method. You will be shown a 11baji merchant number or prompted to complete the transaction within the bKash app. Send the specified amount from your bKash wallet, enter the transaction ID on the 11baji deposit page, and your account balance will be credited — usually within a few minutes.

bKash deposits on 11baji are typically credited within 5 to 15 minutes of a successful transaction. In most cases the credit is near-instant. If your balance has not updated after 30 minutes, check that you entered the correct transaction ID and contact 11baji support with your bKash transaction reference so the team can investigate and manually credit the deposit if needed.

The minimum deposit on 11baji is ৳200 BDT for most payment methods including bKash, Nagad, and Rocket. Some payment channels may have slightly different minimum thresholds depending on the provider. There is no maximum deposit limit enforced by 11baji, though individual payment providers such as bKash may apply their own transaction caps per day.

The minimum withdrawal amount on 11baji is ৳500 BDT. Withdrawals can be processed to bKash, Nagad, Rocket, Upay, or a verified bank account at Dutch-Bangla Bank, BRAC Bank, IBBL, Sonali Bank, or other supported institutions. You must complete KYC verification before your first withdrawal can be processed. 11baji does not charge withdrawal fees, though your payment provider may apply their own charges.

Withdrawals to bKash on 11baji are typically processed within 1 to 4 hours during support operating hours (Bangladesh Standard Time, UTC+6). Bank transfers may take 1 to 2 business days. All withdrawals are subject to identity verification. If your withdrawal has been pending for more than 6 hours, contact 11baji support at [email protected] with your withdrawal reference number.

Yes — 11baji supports both Nagad and Rocket as deposit and withdrawal methods, alongside bKash and Upay. Nagad and Rocket transactions follow the same process as bKash: select your preferred method in the Deposit or Withdrawal section, complete the transfer from your mobile wallet, and submit the transaction ID. Processing times for Nagad and Rocket are comparable to bKash — typically within 15 minutes for deposits.

11baji offers a welcome bonus to new players upon their first qualifying deposit. The specific terms — including the bonus percentage, maximum bonus amount in BDT, and eligible games — are detailed on the Promotions section of the platform after login. All welcome bonuses at 11baji are subject to wagering requirements that must be met before bonus-derived winnings can be withdrawn. Check the current offer when you register, as bonus terms may be updated periodically.

A wagering requirement (also called a playthrough requirement) means you must bet a certain multiple of your bonus amount before any winnings derived from that bonus can be withdrawn. For example, a ৳1,000 bonus with a 20x wagering requirement means you need to place a total of ৳20,000 in qualifying bets before withdrawing bonus winnings. Different game types (slots, live casino, sports) may contribute different percentages toward completing the wagering requirement — always check the specific bonus terms on 11baji.

11baji rewards regular players through ongoing promotions and a loyalty programme that recognises frequent depositors and high-volume bettors. Active players may receive reload bonuses, cashback offers, and exclusive promotions tied to major cricket tournaments such as the BPL, IPL, or T20 World Cup. For details on current loyalty rewards and VIP tier benefits, log in to your 11baji account and visit the Promotions section or contact support.

Whether a bonus applies to cricket betting, casino games, or both depends on the specific promotion terms. Some 11baji bonuses are sports-only and designed for BPL or IPL betting, while others are casino-specific and apply to slots or live tables. Multi-purpose bonuses that cover both sports and casino are also offered from time to time. Always read the eligibility section of each individual promotion before claiming, as misuse of bonuses outside eligible games can result in bonus forfeiture.

11baji does not charge any platform fees for deposits or withdrawals. However, your mobile banking provider — bKash, Nagad, Rocket, or Upay — may apply their own transaction charges as per their published rates. Bank transfers are also fee-free on the 11baji side, but your bank may charge standard transfer fees. Always check with your payment provider for their current charge schedule.